by Colleen Jones
A survey of non-signing adults showed that a lack of information about the interpreted interaction may lead to feelings of confusion and distraction as well as a negative perception of the Deaf interlocutor. A review of the literature and of current practice standards revealed that very little has been written on orientation to the interpreted interaction. Consumer orientation is a dialogue wherein consumers are informed about what to expect during the interpreted interaction, how the interpreter will function, and how they can participate in ensuring that communication is accessible and inclusive. Recommendations include further research on current practices and the impacts of consumer orientation, opening a dialogue within interpreting communities of practice and the interpreter education field, and the development of evidence-based best practices for orienting consumers.
Keywords: orientation to the interpreted interaction, consumer orientation